Shipping policy

Our orders are shipped from San Antonio, Tx or Monterrey, Mexico, depending on the convenience. Shipping takes 3-5 business days via Fedex or UPS.

We have an international flat rate of $29 USD

US flat rate of $14.4 USD

MX flat rate of $200 pesos

Please note that it is the customer's responsibility to provide us with a correct and complete shipping address.

We do not ship to PO Boxes, APO or FPO addresses

Important please read:

Items take 2-3 weeks to make.

We take 48 hours to prepare your order and 3-5 business days to ship it.

Please read the entire description before purchasing.

We are not responsible for Fedex shipment delays.

Customs duties and fees are the responsibility of the customer. Kandy Store has no control over these charges and is not responsible for actions taken by customs or delivery services.

Tracking a package is the customer's responsibility. In the event that a package is returned to our headquarters due to incorrect or missing information, new shipping rates will apply.